Characteristics of Public Participation Processes
ref: Designing
Multi-Process Public Participation Programs
APPENDIX B
FUNCTIONAL CHARACTERISTICS OF PUBLIC PARTICIPATION PROCESSES
Whenever we desire certain characteristics in a public participation
program design, it would help if we had data about which processes
or approaches had or produced those characteristics.
Public officials who are seeking public input have seldom had
the opportunity to become aware of the nuances of what is possible
in such programs and so haven't given much thought to what characteristics
they want or how to produce them.
Creating a list of characteristics -- and the processes that
have those characteristics -- might assist in clarifying the thinking
of convenors and organizers about what kind of program they actually
want, what is possible, and how to design multi-process programs
to deliver what they need. It is possible that various survey
instruments, interventions and consultations based on such a list
could be developed to support high quality planning and outcomes.
Below is a first cut at such a list. It analyzes 14 processes
in relation to 28 characteristics. It was originally developed
as a grid, but has been reduced to text form to simplify transmission.
Assignment of characteristics involved one person's subjective
judgment of each process' special strengths, and giving each process/characteristic
combination a yes/no evaluation. More nuanced and unbiased accuracy
might be possible using a numerical rating system based on the
votes of diverse practitioners and scholars.
The 14 processes included in this survey are
The 28 characteristics are listed below. They are sorted into
non-exclusive categories for greater accessibility.
This analysis is naturally limited by my own individually limited
knowledge, perspective, judgment-calls and biases. However, if
this analytic approach were judged worthy by practitioners and
scholars, the next obvious step would be to engage more people
in correcting errors, expanding the list of processes and modifying
and extending the list of characteristics. (This could be done
continuously in an interactive online forum like a Wiki.) However,
I believe the processes and characteristics selected here are
sufficient for any interested practitioner to understand, evaluate
and, if they wish, contribute to and use this approach.
SOME FUNCTIONAL CHARACTERISTICS OF SOME PUBLIC PARTICIPATION
PROCESSES
Community Alignment Characteristics
Helps resolve stakeholder conflicts - Consensus Councils
Gets diverse sectors "on the same page" - Consensus
Councils, Future Search
Helps resolve community conflicts - Study Circles, Commons
Cafe, Wisdom Council, Open Space, Maclean's panel
Assists self-organized action - World Cafe, Open Space, Study
Circles, Future Search
Relationship-building among people who tend to stereotype each
other - Commons Cafe (and much other diversity work), Future Search,
Maclean's Panel, Consensus Council (and also often Open Space,
Conversation Cafe, and Study Circles)
Engagement/Participation Characteristics
Directly involves lots of people (so many feel engaged) - Conversation
cafes, Study Circles, AmericaSpeaks, Televote audiences
Involves many people vicariously through media - Maclean's
panel, Consensus Conference, Wisdom Council, AmericaSpeaks
Provides engagement opportunities for those passionate about
the topic - Open Space, World Cafe, Conversation Cafe, AmericaSpeaks
Convenes "the whole system"
In the form of a microcosm of the whole citizenry - Citizen Jury,
Planning Cells, Consensus Conference, Wisdom Council, AmericaSpeaks,
Maclean's panel;
In the form of a microcosm of major stakeholders/roles - Consensus
Council, Future Search. (World Cafe and Open Space are also often
used that way.)
Open to anyone interested; makes space for the general public
to engage - Conversation Cafe, Study Circles, AmericaSpeaks. (World
Cafe and Open Space can be used that way.)
Involves a microcosm of the polity - Maclean's Panel, Citizen
Jury, Planning Cells, Consensus Conference, Wisdom Council, AmericaSpeaks
Activates forum participants (and their networks) in issue-related
action - Future Search, Consensus Council, Study Circles -- and
usually Open Space and World Cafe.
Learning/Creativity Characteristics
Educates participants (through study) - Citizen Jury, Planning
Cells, Consensus Conference, Study Circles, Televote Audiences
(and often AmericaSpeaks)
Increases participant insight - All of the processes serve
this function, but World Cafe and Wisdom Council are specifically
designed for this purpose.
Makes participants into citizen experts on the issue - Citizen
Jury, Planning Cells, Consensus Conference
Experts involved
On tap to citizens - Citizen Jury, Planning Cells, Consensus Conference,
AmericaSpeaks;
Experts often included among participants - Future Search, Consensus
Council
Fosters out-of-the-box learning and inquires - Wisdom Council,
Open Space, World Cafe, Consensus conferences
On-going or iterative - All of them could be done that way,
but Wisdom Councils and Conversation Cafe's are designed for that.
Input/Recommendation Characteristics
Provides coherent guidance for officials and the public - Citizen
Jury, Planning Cells, Consensus Conferences, Consensus Council,
Wisdom Council, AmericaSpeaks, Maclean's panel
Generates consensus statements - Consensus conference, Consensus
Council, Wisdom Council, Maclean's Panel. (Citizen Juries strive
for that but it isn't required.)
Process Characteristics
Participant-directed conversation - Wisdom Council, Conversation
Cafe, Open Space, Consensus Conference, Maclean's Panel, World
Cafe
Minor time commitment - Conversation Cafe, World Cafe. (Study
Circles and Open Space can be.)
Simultaneous small-group interactions
In same space and time - World Cafe, AmericaSpeaks, Commons Cafe,
Open Space, Future Search, Planning Cells;
In different spaces and times - Conversation Cafe, Study Circles
In-depth exploration of sub-topics by sub-groups - Open Space,
Planning Cells, Maclean's Panel
Involves decisionmakers in peer dialogue with the public -
AmericaSpeaks is strongest; Open Space and World Cafe can be easily
designed that way; Future Search, Citizen Jury, Planning Cells
and Consensus Conference often do.
Major use of computer/telecommunications technology - AmericaSpeaks,
Televote Audience
Focused on a specific topic - all of them except Wisdom Council,
Commons Cafe, Maclean's Panel, and often Conversation Cafe.
Logistical Characteristics
Inexpensive - Conversation Cafe, Commons Cafe, Study Circles,
World Cafe, Open Space, Wisdom Council
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